At Deepak Automotives (P) Ltd, we strive to ensure that our customers are satisfied with their purchases. If you are not completely happy with your order, we are here to help. Please read our return policy below for details on how to return items and the conditions that apply.

1. Eligibility for Returns

• Items must be returned within 2 days from the date of delivery.
• To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it.
• Certain items such as clearance items, custom parts, or items marked as “non-returnable” may not be eligible for return.

2. Return Process

To initiate a return, please follow these steps:

1. Contact Us: Email us at [sales@deepakautomotives.com] or call us at [91 9654182128] with your order number and reason for the return.

2. Approval: Once we approve your return request, we will provide you with a return authorization number and instructions on how to return the item.

3. Shipping: Pack the item securely in its original packaging and include the return authorization number inside the package. Ship the item to the address provided in the return instructions.

   Note: Customers are responsible for return shipping costs unless the return is due to our error (e.g., wrong item shipped, defective product).

3. Refunds

• Once we receive and inspect the returned item, we will notify you of the status of your refund.
• If the return is approved, we will process your refund to the original payment method within 7 days. Please note that the time it takes for the refund to appear in your account may vary depending on your payment provider.
• Shipping and handling charges are non-refundable unless the return is due to an error on our part.

4. Exchanges

• If you need to exchange an item for a different product or size, please contact us to arrange the exchange process.
• The item you wish to exchange must meet the return eligibility criteria mentioned above.

5. Damaged or Defective Items

• If you receive a damaged or defective item, please contact us within 7 days of receiving your order.
• We will arrange for a replacement or a full refund, including return shipping costs, at no additional charge to you.

6. Non-Returnable Items

The following items are non-returnable:

• Items marked as “final sale” or “non-returnable.”
• Custom or special-order items.
• Items not in their original condition, damaged, or missing parts for reasons not due to our error.

7. Contact Us

If you have any questions or need assistance with your return, please contact our customer service team:

Deepak Automotives (P) Ltd

[Office: 1687, Arya Samaj Road, Karol Bagh, New Delhi 110005 India]

[(+91) 9654182128]

[sales@deepakautomotives.com]